Service Request

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Do you want to report an issue to us - like a pothole, a property maintenance problem, or a streetlight that isn't working? We are here to help, so please let us know by submitting an online request. 

If you create an account, you will receive an email update when your issue is handled.

Here are the types of issues you can report:

  • Backyard collection
  • Curbside special collection or brush collection
  • Catch basin issue
  • City greenspace mowing issue
  • Compost pile enforcement
  • Dead animal in road/sidewalk
  • Debris pick up
  • Dog dirt enforcement
  • Extra cart request or cart repair/replacement
  • Feeding of wild animals enforcement
  • Graffiti removal
  • Mailbox damage
  • Missed garbage, recycling, or yard waste collection
  • Number of cats and dogs enforcement
  • Pothole
  • Rat feeding enforcement
  • Sidewalk issue
  • Snow/ice on sidewalk
  • Street light issue
  • Tree pruning or tree health inquiry
  • Water quality or low pressure concern
  • Water service off or on request

This service should not be used to report emergencies and is not monitored after hours.

Do you prefer to talk to someone? You can do that too. Call us at (414) 479-8900 and we will get you connected with the right staff member to help you. 

Are you looking to schedule an inspection? Please contact our inspection staff.