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Sewer Services
Seasonal Services
  • Cleaning of all sewer mains and special locations on a programmed schedule
  • Responding to, investigating, and cleaning emergency back-ups
  • Assisting residents with items dropped into inlets
  • Rescuing wild life 
  • Pumping for emergency flood water and other pumping
  • Doing spot sewer line repairs

Sewer Back-Ups
If a sanitary sewer backs up into a residence or other building, call the Public Works office at
(414) 471-8422. City crews will check out the problem. If the city sewer line is blocked, city crews will open the line at no cost to the building's occupants. If the obstruction is in the lateral or home plumbing, the occupants will have to have the line checked and cleared or repaired by a plumber at their cost. The responding crew will notify the homeowner if it is a city line problem (ours) or a lateral problem (homeowner).

Flooding
Heavy rainfall and other conditions sometimes cause flooding of roadways and lowlands.  These are usually controlled by storm sewers and bypass pumping operations as needed but may periodically require city crews to bring portable pumps to rectify specific locations.  Residents may notify Public Works of unusual or extreme flood conditions at (414) 471-8422.

MMSD Water Damage Suggestions
The Milwaukee Metropolitan Sewerage District offers a number of suggestions for lessening your chances of residential water damage from basement backups and other water problems.  To learn more, visit their website or call (414) 271-MMSD.

Help Keep the Sewers Clean
When you are working around the house outside, keep in mind these tips to ensure clean water, clean streets, and unclogged storm sewer grates:
  • Don't discharge grass clippings into the street
  • Don't pile raked leaves over sewer grates if you are piling them up for city pick-up
  • Don't sweep garbage or debris from your driveway or sidewalk into the street
  • Never flush any automotive fluids into the streets or sewers
  • Never throw or dispose of any material into storm sewers

REMEMBER STORM SEWERS ARE CONNECTED DIRECTLY TO OUR STREAMS AND RIVERS AND EVENTUALLY TO LAKE MICHIGAN!

Contact
For more information, please contact the Department of Public Works Operations Division
at (414) 471-8422. | Email

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